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Legal Notice

 

Last updated: 2026-04-26

This Legal Notice is provided in compliance with Article 10 of Spanish Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce ("LSSI-CE"), and equivalent information requirements in other jurisdictions where the Clubtrack platform is made available.

A Spanish version of this Legal Notice is available at clubtrack.io/aviso-legal.

1. Identification of the service provider

 

  • Company name: Clubtrack, Inc.

  • Legal form: Corporation incorporated under the laws of the State of Delaware, United States of America

  • Registered office: 131 Continental Dr, Suite 305, Newark, Delaware 19713, United States

  • General email: hello@clubtrack.io

  • Legal email: hello@clubtrack.io

  • Privacy email: hello@clubtrack.io

  • Telephone: +1 740-272-5893

  • Websites: www.clubtrack.io · app.clubtrack.io · docs.clubtrack.io

1.1 EU contact

For data protection matters concerning EU data subjects, Clubtrack can be contacted at:

EU data subjects and supervisory authorities may contact us in any official language of the European Union.

2. Purpose of the Sites

The Clubtrack websites (the "Sites") provide:

  • Information about the Clubtrack platform and services.

  • Access for registered Customers (sports organisations) to the Clubtrack SaaS platform at app.clubtrack.io.

  • Technical documentation at docs.clubtrack.io.

  • Commercial, demo booking and support information.

Use of the Services is governed by our Terms and Conditions, Privacy Policy and, where applicable, the Data Processing Addendum.

3. Intellectual property

3.1 Ownership

All content on the Sites, including texts, graphics, logos, icons, images, audio, video, software, source code, databases, design and the selection and arrangement of content, is owned by Clubtrack, Inc. or its licensors and is protected by intellectual property laws, including copyright, trade mark and, where applicable, sui generis database rights (Directive 96/9/EC).

The trademark "Clubtrack", the Clubtrack logo and any other distinctive signs displayed on the Sites are owned by Clubtrack, Inc.

3.2 Permitted use

You may view, download and print content from the Sites for your personal or internal business use, provided that:

  • You do not modify the content.

  • You preserve all copyright and proprietary notices.

  • You do not use the content for commercial purposes without written authorisation.

3.3 Prohibited use

Without prejudice to rights granted under the Terms and Conditions, it is expressly prohibited to:

  • Reproduce, distribute, publicly communicate, transform or in any way exploit the content of the Sites for commercial purposes.

  • Use automated systems (crawlers, scrapers) to collect content, except for bona fide search engine indexing respecting the robots.txt file.

  • Reverse engineer, decompile or disassemble the software made available through the Sites, except where expressly permitted by mandatory law.

  • Remove or alter any copyright, trademark or other proprietary notices.

  • Use the Clubtrack trademarks or logos without prior written authorisation.

Infringements will be pursued through all legal means available, including civil, administrative and criminal remedies.

4. Acceptable use of the Sites

When accessing or using the Sites, you agree:

  • To comply with applicable laws and with these terms.

  • Not to use the Sites for unlawful, fraudulent or harmful purposes.

  • Not to introduce viruses, malware, trojans or any code intended to damage the Sites or systems of third parties.

  • Not to interfere with the proper functioning of the Sites (DoS/DDoS, brute force, injection, etc.).

  • Not to attempt unauthorised access to systems, data or accounts of other users.

  • To respect other users, staff and third parties.

Clubtrack reserves the right to restrict or terminate access to the Sites for any user who violates these rules, without prejudice to legal actions that may be pursued.

5. Disclaimer

5.1 Informational content

Information on the Sites is provided for general purposes and may change without prior notice. We make reasonable efforts to keep it accurate and up to date, but we do not guarantee absence of errors or omissions.

5.2 Availability

Clubtrack will make reasonable efforts to keep the Sites available. However, access may be interrupted for maintenance, technical issues or reasons beyond our control. Service-level commitments for the Clubtrack platform (app.clubtrack.io) are set out in the applicable Service Level Agreement.

5.3 External links

The Sites may contain links to third-party websites. Clubtrack is not responsible for the content, accuracy, legality or practices of those sites. The inclusion of links does not imply endorsement.

5.4 Limitation of liability

To the maximum extent permitted by law, and without prejudice to mandatory consumer and data protection rules, Clubtrack is not liable for:

  • Damages caused by force majeure or circumstances beyond its reasonable control.

  • Inappropriate or unlawful use of the Sites by users.

  • Damages arising from content of third-party sites linked from the Sites.

  • Interruption, error, delay or failure in the operation of the Sites, except as covered by an applicable SLA.

Mandatory liability for death, personal injury, fraud, gross negligence or data protection violations is not excluded or limited.

6. Personal data

Processing of personal data through the Sites is governed by our Privacy Policy.

For exercising your rights (access, rectification, erasure, restriction, portability, objection, withdrawal of consent) or for any privacy matter, please contact hello@clubtrack.io.

You also have the right to lodge a complaint with a supervisory authority. In Spain, this is the Agencia Española de Protección de Datos (AEPD) — www.aepd.es.

7. Applicable law and jurisdiction

7.1 General

Except as provided below, this Legal Notice is governed by the laws of the State of Delaware, United States.

7.2 Users located in the European Union

For users located in the European Union, the United Kingdom or Switzerland, mandatory consumer protection and data protection laws of their country of residence apply in addition to or in preference over the laws designated above, where so required by law. Disputes may be brought before the competent courts of the user's country of residence where mandatory consumer protection rules so require.

7.3 Users located in Spain

For users located in Spain, Spanish consumer protection law (Royal Legislative Decree 1/2007 — TRLGDCU), Law 7/1998 on General Contracting Conditions and other mandatory Spanish consumer rules apply where applicable.

7.4 Out-of-court dispute resolution for consumers

Consumer users in the EU may submit disputes through the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

8. Code of conduct and certifications

Clubtrack is committed to compliance with applicable data protection and information security standards. The company:

  • Follows internal policies aligned with ISO 27001 and SOC 2 Common Criteria.

  • Maintains a roadmap toward SOC 2 Type II and ISO 27001 external certification.

  • Does not currently adhere to any specific sectoral code of conduct under Article 40 GDPR but monitors sectoral developments.

Compliance documentation (security policies, roadmap, TOM) is available to Customers upon request under NDA.

9. Modifications

Clubtrack reserves the right to modify this Legal Notice at any time. The version in force is the one published on the Sites. Material changes will be notified to Authorized Users by email. Notification is contemporaneous with the change taking effect, or as soon as practicable after it goes live. Users who do not accept the new conditions may reject them by closing their account, which terminates the contract.

10. Contact for this Legal Notice

Any question about this Legal Notice can be directed to:

Clubtrack, Inc.
131 Continental Dr, Suite 305, Newark, DE 19713, USA